Shipping policy

Welcome to our shipping information page! We're dedicated to ensuring that your order reaches you swiftly, securely, and at a reasonable cost. Here's everything you need to know about our shipping methods, rates, and policies.

Free Shipping on Orders Over PKR 15,000.00

We're excited to offer free shipping on all orders exceeding PKR 15,000. This offer automatically applies at checkout, so you can shop without worrying about additional shipping costs.

Shipping Rates

Our shipping fees vary based on the total value of your order and the speed of delivery. Here's a breakdown of our shipping options:

• Express Shipping (5-7 Days):
  • Orders ranging from PKR 1.00 to 15,000: PKR 499.99
    
• Standard Shipping (Up to 2 Weeks):
  
  • Orders ranging from PKR 1.00 to 15,000: PKR 199.99
  • Orders of PKR 15,000.00 and above: Free

Order Processing

Please note that the shipping time frame begins once your order has been processed and dispatched from our warehouse. Order processing typically takes 1-2 business days.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

Delivery Issues

If you encounter any issues with your delivery, such as delayed arrival or missing packages, be sure to contact us immediately at (042) 37206470. Our customer service team is here to assist you.

Return Policy

We strive for complete customer satisfaction. If you're unhappy with your purchase, please refer to our return policy for details on how to make a return.

Thank you for choosing us for your shopping needs. We're committed to providing you with a smooth and pleasant shopping experience.